Shipping Policy

Shipping Policy – MerchMindset.com

At Merch Mindset, we aim to deliver your orders quickly and reliably. Every item is made to order, ensuring you receive a fresh, high-quality product. Please read our shipping policy to understand delivery timelines, costs, and procedures.

Order Processing Time

  • All orders are processed within 2–5 business days after payment is received.

  • Since every product is custom-made, processing times may vary slightly during peak seasons or promotional periods.

  • You will receive a confirmation email with your order details once your purchase is completed.

Shipping Times

Delivery times depend on your location:

  • United States: 5–10 business days after processing.

  • Canada, UK, and Europe: 7–15 business days after processing.

  • Australia & New Zealand: 7–15 business days after processing.

  • Rest of the World: 10–20 business days after processing.

Please note: These are estimated timeframes and may vary due to customs clearance, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery address and order weight. Occasionally, we offer free shipping promotions—these will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number so you can monitor your package’s journey. Tracking updates may take 1–3 days to appear.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

Delays and Lost Packages

While we work hard to ensure timely delivery, we are not responsible for shipping delays caused by the carrier, customs processes, or incorrect shipping information provided by the customer. If your order is lost or significantly delayed, please contact us at support@merchmindset.com, and we will assist in resolving the issue.

Incorrect Address Policy

Please ensure your shipping address is correct before placing your order. If you realize you entered the wrong address, contact us within 12 hours so we can attempt to update it. Once your order enters production or is shipped, changes may no longer be possible.

Contact Us

If you have any questions about shipping or tracking, please reach out to us at:

📧 support@merchmindset.com